Privacy Policy
Your Privacy Matters to Us
Introduction
At MindGlimmer, we take your privacy seriously. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our cross-platform game development services. We're committed to being transparent about our data practices and giving you control over your personal information.
This policy applies to all services provided by MindGlimmer through our website at mindglimmer.it.com, our learning programs, webinars, and any other services we offer. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us, information we gather automatically when you use our services, and information from third-party sources. Here's what we collect and why:
We collect this information to provide you with personalized learning experiences, improve our services, and communicate with you about updates and new offerings. All data collection is done with your consent or as necessary to fulfill our services.
How We Use Your Information
Your information helps us deliver better services and create meaningful learning experiences. We use your data to provide our game development education platform, process your registrations, and keep you informed about relevant updates and opportunities.
We also use your information to personalize your learning experience, track your progress through our programs, and provide technical support when needed. Your usage data helps us understand which features are most valuable and guides our development priorities.
For marketing purposes, we may use your contact information to send you newsletters, course recommendations, and information about new webinars or programs. You can opt out of these communications at any time through your account settings or by contacting us directly.
Data Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively and comply with legal requirements.
We work with trusted service providers who help us deliver our services, including payment processors, email service providers, and hosting companies. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to us.
We may also disclose your information if required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or acquisition. In such cases, we'll notify you and ensure your rights are protected throughout the process.
Your Rights and Control
You have significant control over your personal information. You can access, update, or delete your account information at any time through your account dashboard. If you need assistance with any of these actions, our support team is here to help.
You have the right to request a copy of all personal information we hold about you, and we'll provide this in a portable format. You can also request that we correct any inaccurate information or delete your data entirely if you no longer wish to use our services.
You can withdraw your consent for certain data processing activities, such as marketing communications, at any time. This won't affect the lawfulness of processing based on consent before its withdrawal.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security assessments.
All sensitive data is encrypted both in transit and at rest. We use industry-standard SSL certificates for all communications, and our databases are protected with multiple layers of security. Access to your information is limited to authorized personnel who need it to perform their job functions.
We regularly monitor our systems for potential vulnerabilities and attacks. In the unlikely event of a security breach, we'll notify affected users promptly and take immediate steps to secure the compromised information and prevent further unauthorized access.
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained for the duration of your active account plus three years after account closure.
Learning progress data and course completion records may be retained longer to maintain the integrity of certifications and achievements. Communication records are typically retained for two years to provide ongoing support and service improvements.
When we no longer need your information, we securely delete or anonymize it. Some information may be retained in anonymized form for analytical purposes to help us improve our services for future users.
International Data Transfers
Our services are provided from Kyrgyzstan, and your information is primarily processed and stored within the European Union. However, some of our service providers may be located in other countries, including the United States.
When we transfer your information outside the EU, we ensure appropriate safeguards are in place to protect your data. This includes using standard contractual clauses approved by the European Commission and working only with providers who maintain adequate data protection standards.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website, remember your preferences, and analyze how our services are used. You can control cookie settings through your browser preferences.
Essential cookies are necessary for our website to function properly and cannot be disabled. Analytics cookies help us understand how users interact with our site, while preference cookies remember your settings and choices for future visits.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 16, we will delete such information from our systems promptly. Parents or guardians who believe their child has provided us with personal information should contact us using the information provided below.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of any material changes by posting the updated policy on our website and sending you an email notification if you have an account with us.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
Contact Us
If you have questions about this Privacy Policy or our data practices, we're here to help. You can reach us through multiple channels for your convenience.